This privacy policy applies between you, the User of this Website, and Clodagh Kennedy trading as Chiqas Music, the owner and provider of this Website. Clodagh Kennedy, trading as Chiqas Music, takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. 


Scope Of This Privacy Policy

This privacy policy does not extend to any websites that can be accessed from this Website including, but not limited to, any links or videos we may provide to social media websites (this includes but is not limited to Instagram, Facebook, YouTube and Vimeo). 
Owner and Data Controller
This website (chiqas.co.uk) is owned and operated by Clodagh Kennedy, trading as ‘Chiqas Music’.  
Owner postal address: Flat 3, 104 Shooters Hill Road, London, SE3 8RL
Owner contact email: info@chiqas.co.uk


Enquiries

Chiqas Music will only use the information supplied by you to respond to your enquiry. 

I will aim to respond between 24-48 hours after your enquiry, and then will follow up 1 week after. 

If I don’t hear from you, your details will be deleted from my work system and I will not contact you again.

Information I Collect From You

You may visit my site anonymously.
If you make an enquiry through the website, I may collect the following information, depending on if you provide this in the contact form. I will store and use the following personal information you provide in order to respond to your request:
    Full Name
    Contact information such as email address and phone number
    Information about your event, such as venue, time and date etc.

If you choose to book, I will collect your home address upon request, and if you provide this information, I will store it safely until your booking is complete, for as long as necessary, or for as long as you grant me permission to keep it. 

Our contact form is hosted via Mailchimp, who collect and process the information given on the contact form when you enquire, on our behalf. Information on what Mailchimp may collect about you when you visit our site, and if you choose to fill our contact form, can be found under section 3 here https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts. See more about Mailchimp cookies below. 

 
Why Do I Collect Your Information? 

I collect non-personal and personal information when you give consent by providing me with information such as your name, email address and phone number, in order to answer your query. I collect your home address for contract and invoice purposes, upon request, if you choose to make a booking with us, and if you choose to give this information. 


Cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows us or a third-party to recognise you and make your next visit easier and the service we provide more useful to you.

We do not use any cookies on our website to collect information about you. 
Our contact form is hosted via Mailchimp, who use cookies to provide website functionality, to analyze traffic on their Mailchimp Sites, personalize content, serve targeted advertisements, and to enable social media functionality. Mailchimp’s Cookie Statement provides more information and explains how to update your cookie settings. View Mailchimp’s Cookies Statement here: https://mailchimp.com/legal/cookies/
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.


How Do I Collect Your Information and How Do I Use It?

When you make an enquiry, I store your name, email address, phone number and event details (if provided) in order to liaise with you. You can easily withdraw your consent by clicking on the unsubscribe link at the bottom of every email. 

If you have contacted me using the contact form on the website, I will store and use the personal information you provide in order to respond to your request. I will receive this via Mailchimp, who process and store data and information given by you through the contact form. Mailchimp privacy policy can be found here https://mailchimp.com/legal/privacy. 

If you choose to book, I will store your name, email address, phone number, home address (if you have provided me with this) and event details until your booking has been completed or for as long as you grant me permission to do so.


Your Rights

Your Right to Confirmation: You are welcome to get in touch at any point to ask questions about how your data is handled and kept secure.

Your Right to Access: You can request a report on all data of yours that I hold. This will be supplied as an electronic document.

Your Right to Rectification: You can also get in touch at any point to ask me to modify any of your stored data. If you have a change of address, phone number, etc please do let me know so I can keep my records up to date. 

Your Right to Deletion: Under EU law you have the right to request to have your data deleted by me. If you wish to go ahead with this, please email me at info@chiqas.co.uk to ask me. 

Legal Basis for Processing Your Information
The legal basis for processing your information is: Your consent given by providing me with an email address or phone number to answer your query. Our legitimate interests to operate and manage the website.


How and Where Do I Store Your Data?

I do not store anything other than necessary data in order to provide you with the best service and relevant materials. I will only store your personal data for as long as necessary or for as long as you grant me your permission to keep it. 

By enquiring through our contact form on our Website, you are engaging with Mailchimp, as they act as a processor on our behalf. By submitting your personal data, you agree to this transfer, storing or processing of your data safely on Mailchimp. Mailchimp is GDPR compliant, however you have the right to withdraw consent of storing data at any time. I will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and in compliance with all relevant UK data protection legislation.


Withdrawing Consent

You may withdraw consent at any time and request a copy of personal information that I hold about you. Please contact me at info@chiqas.co.uk


Changes to My Privacy Policy

Clodagh Kennedy acting as Chiqas Music may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This policy was last updated on 27th September 2020.